SLA

Maintenance Agreement

Having a Maintenance Contract is the systematic, proactive and immediate technical support for your network, servers, workstations and printers, managed by our certified IT Professionals and Support Staff. The end result of a network maintenance plan is an office that is happy and productive. If you have always thought that there must be something better than the break-fix approach your current IT support provider is giving you, then you will love our method to supporting your company’s computers.
Every business owner or manager wants a stable and reliable IT infrastructure, but getting there involves a more proactive approach of regular maintenance and monitoring. Whether it is our As Needed services, Fixed Price Maintenance plans, Custom Maintenance Plans or assisting your full time IT staff, Icon Solutions Ltd has the right support plan for you.
MaintenanceContract Plan CoreFeatures
Available 24/7/365
Emergency and As Needed Computer, Server, Network & Printer Support
Comprehensive Maintenance Checklist and Documentation
Continuous Server and Backup monitoring
Client web access to all Network and Support Information
Maintaining IT Security
Regularly Scheduled Maintenance
Management Oversight
Ready to Start?
If you are ready to begin enjoying a new level of consistent, proactive support for your company please Icon Solutions Ltd today. A Support Advisor is available to discuss Maintenance Plan options to meet your business.